Tolly Report Overview

Sponsor:   Viavi Solutions, Inc.     View all reports from this sponsor

Title: VIAVI Solutions Observer Benefits of Executive Dashboards - Case Study

Publication date:   30 July 2021
Document number:    221131


Ultimately, an organization’s IT infrastructure exists to provide business value through optimal service delivery. Network session data often holds the key to the source of IT service problems. However, massive collections of packets are of little use without sophisticated analytics to make sense of it all. Furthermore, in complex organizations there are always subsets of information and systems that benefit from custom, unified management.

VIAVI Observer provides customizable executive dashboards that provide for purpose-built monitoring and management of essential resources. Built around VIAVI’s End-User Experience (EUE) Score, these dashboards provide single pane of glass visibility for key resources combined with rapid problem isolation capabilities.

VIAVI commissioned Tolly to review the executive dashboard capabilities in a practical manner via a case study approach. The case study represents an actual large hospital environment. Without benefit of a solution like Observer, problem isolation could be very time consuming and require cross-team support. Tolly found that using Observer’s executive dashboard capability and EUE AI-based scoring, that problem isolation could be completed quickly and by a single Observer operator.

Number of pages: 9      Publication price: $0.00

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